Sunzaun Product Warranties

1. Limited Warranty

Subject to the terms hereof, Sunstall Inc., a California corporation (“Sunstall”), warrants to the original purchaser (“Purchaser”) that the Sunstall’s Sunzaun Vertical Solar Racking System (the “Product”) shall be free from material defects in materials and workmanship.

This Warranty covers only those components of the product that were manufactured by Sunstall, or furnished by Sunstall as part of the Product or Contract which shall only include: (a) posts; (b) module holders; (c) sliders (collectively, the “Components”). The warranty will not be binding until Sunstall has received payment in full for the Products.

2. Warranty Duration

The warranty is effective upon delivery of the Product to the Purchaser and upon completion of commissioning and valid upon final payment of the full contract value including applicable changes by the Purchaser in good funds. The warranty duration of the Product shall be as follows:

  • Post – warranty duration five (5) years
  • Module holder (left, right) – warranty duration five (5) years
  • Slider – warranty duration five (5) years

3. Warranty Exclusions

The warranty does not cover:

  • Design flaws resulting from incorrect geotechnical or structural requirements furnished to Sunstall by Purchaser or its agents or representatives;
  • Incorrect or deficient installation of the Product, including failure to use or deviate from the Sunzaun Installation Manual;
  • Products that have been altered or used in a manner not consistent with their original design or intended purpose;
  • Any failure of the Product due to events exceeding the Product design loads, as based on the Purchaser’s geotechnical and structural requirements;
  • Deterioration due to excessive exposure to standing water, or any exposure to corrosive chemicals, fumes, ash, or other foreign chemical substances
  • Acts of God;
  • Any abuse, alteration, or vandalism of the of the Product or its Components by Purchaser or a third party;
  • White rust, a natural aging process associated with galvanized steel; and any financial or other consequential loss sustained due to a failure of the Product.

The warranties stated herein are the only representations and warranties Sunstall has given to the original purchaser in connection with the provision of the product to such purchaser. Except as set forth herein, Sunstall has not made and hereby expressly disclaims any other or further representation or warranty, either express or implied, concerning the product. The warranties given herein are in lieu of all together warranties Sunstall might have given to the original purchaser, including warranties of merchantability and warranties of fitness for intended use. All other warranties Sunstall or anyone purporting to represent Sunstall, including without limitation, any distributor or sales agent of Sunstall, may have given, or which may be provided or implied by law or commercial practice, are hereby excluded.

4. Owner Responsibilities

The owner of the product under this Warranty is required to conduct annual inspections of the Product and to provide necessary maintenance as referenced in the Installation Manual. Failure to conduct annual inspections or to perform required maintenance of the Product will void the Warranty.

This Warranty shall be void if:

  • Purchaser, or its agents or representatives, use or permit to be used any components on the Product that are not manufactured, supplied or approved by Sunstall;
  • Purchaser, or its agents or representatives; repair the Product in a manner not approved by Sunstall; or
  • Purchaser, or its agents or representatives, failure to follow installation instructions as provided with Product. 

5. Voiding the Warranty

This Warranty shall be void if:

  • Purchaser, or its agents or representatives, use or permit to be used any components on the Product that are not manufactured, supplied or approved by Sunstall; or
  • Purchaser, or its agents or representatives; repair the Product in a manner not approved by Sunstall; or
  • Purchaser, or its agents or representatives, failure to follow installation instructions as provided with Product.

6. Warranty Administration

To make a Warranty claim, Purchaser must notify Sunstall in writing of the defect and any pertinent facts or circumstances within thirty (30) days (or such shorter period as may reflect the severity of the defect) of the date Purchaser first become aware of the defect. Written notice should be given via registered mail to Sunstall at 384 Bel Marin Keys Blvd, Suite 230, Novato, CA 94949, USA.

Upon receipt of the written notice, Sunstall will establish a claim file and contact Purchaser to discuss the Warranty claim. Sunstall shall be entitled to appoint a local agent to assess the claim on its behalf. Purchaser shall be required to provide Sunstall and/or its representatives with all reasonable and unhindered access to inspect the Product. Following Sunstall’s assessment of the Warranty claim, Sunstall, at its sole and exclusive option, shall decide whether to repair or replace the Product covered by this warranty subject to the following:

  • If Sunstall elects to repair a defect, Purchaser shall, at its sole cost and expense, provide site access necessary to facilitate such repair.
  • If Sunstall elects to replace the Product, Purchaser shall return the allegedly defective components to Sunstall at the address above at Sunstall’s cost and expense. Components need to be shipped to Sunstall within thirty (30) days to be considered for Warranty replacement. Sunstall’s Warranty excludes labor and associated costs with removing and replacing components.

7. Warranty Limitations

Sunzaun may amend, revise, or replace the current warranty at any time without notice. The most recent warranty shall apply to all products regardless of date of purchase.

Sunstall’s liability for its products under all theories of liability shall be limited to repairing or replacing those found by Sunstall to be defective, or at Sunstall’s option, to refunding the purchase price of such products. Sunstall’s Warranty does not extend to design or output of the system.

Notwithstanding anything contained herein to the contrary, Sunstall shall have no liability for consequential or incidental damages arising out of or in connection with this warranty or the products covered hereby, including without limitation breach of any obligation imposed on Sunstall hereunder or in connection herewith. Consequential damages for purposes hereof shall include, without limitation, loss of use, income or profit.

Sunstall makes no warranty as to methods employed by, or quality of work product of, any Sunstall approved installer, or consequential damages due to such installers work product.

8. Assignment, Assumption and Choice of Law

  • Purchaser may assign its rights and obligations arising under this Warranty to a third party provided Purchaser furnishes Sunstall with written notification within ninety (90) days of the effective date of the assignment. Written notification to Sunstall must include: (a) the names, addresses, and contact information of both Purchaser and assignee; (b) the effective date of assignment; Purchaser’s original purchase order number(s); and (c) the shipment address of the Products. If such notice is not received by Sunstall as set forth herein, the Warranty shall be null and void and of no further force or effect following the effective date of the purported assignment.
  • This Warranty shall be governed by and construed in accordance with the laws of the state of California, USA.
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